FAQS

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How do I customize my Femitu subscription boxes? 

The first box is customized when you sign up. The follow up boxes are automatic renewal. We will deliver the items according fixed time.

For monthly subscriptions

If you sign up on or before the 24th, your first renewal will be on the 1st of the next month.

If you sign up on or after the 25th, your first renewal will be on the 1st of the following month.

All prices on femitu.com are in U.S. Dollars.

How does billing work?

When you sign up for a femitu subscription you are billed right away. Billing for renewals is done on the 1st of the month.

Do all subscriptions renew automatically?

Yes, all normal subscriptions renew until canceled.

Do you offer a return&refund service?

Yes! We have a 14-days return&refund policy. If you aren’t totally satisfied with your purchase, you contact and explain the specific situation and we will give you a proper return&refund.

Do I need to buy a infuser separately if I buy a tea subscription box?

Tea subscription box includes a stainless steel tea infuser, it's worth $13.99, both frequent and infrequent tea drinkers will enjoy the flexibility of loose leaf tea and tea bags brewing.

Is there a different box every month?

Yes, there are different supplies in box every month.

What is the appropriate age range for these subscription boxes?

Femitu subscription boxes are suitable for customers of all ages.

Are there enough supplies for 2 people to use one stem subscription box?

Yes, it’s enough. It’s our one of the design ideas that aims to cultivate children’s collaboration ability.

Do you offer free shipping?

Of course we do.

How many snacks come in each Snack box?

There are 15+ snacks in each snack box from all over the world.

Do you ship internationally?

Yes. We ship to all over the world.

When does my first box ship?

Ships within one week after ordering. Ship dates can be affected by public holidays.

Can I change my address?

Yes, you can email us: Femitubox@hotmail.com

Can I order a one time subscription as a gift?

Yes, you can choose any issues.

I would like to order more than one box gifts. Is there a way to order more than one box at a time for the same month? Or will I have to do some separate orders?

Do some separate orders and choose different subscription boxes is the best choice.

Do you include prices in the box?

We do not. The gift recipient will not see any form of invoice or price.

How do i suspend / cancel my subscription service?

All subscription services can suspend or cancel at any time. If you can't find the cancel button, please contact us. Email: Femitubox@hotmail.com